Trust Who You Pay
Since starting Square, I've heard a lot of speculation about the
security of the device. As someone who's seen the regulatory measures
that we follow first hand, I can assure you that the security of a
payment network can't be pinned on the underlying PCI regulations that
Square, and many other payment processors, follow. Paying someone has
always been about trust, and with the advent of credit cards and debit
cards (devices that give you access to your full purchasing power),
the need becomes even more apparent.
waitresses every day to take our credit cards to a back room to pay
for our meal (even though they literally take this device out of sight
to do their work). We trust ATM machines at corner stores to not skim
our credit cards. The real challenge is building something that helps
people inspire trust in each other, not just trust in Square. Square follows the highest standards of security compliance, and we do
many other things above and beyond. The rest of the trust equation is
up to the merchant.
