The Duality of Fanboys
Fanboys are great for your product. They are free evangelists, and if
you've built a good product, fanboys will follow. If you have them,
listen to these people closely, and keep them happy. Fanboys will
spread your good word. Contrast this to the fanboy who doesn't like
your product, and in fact likes a different product. These are people
who aren't worth listening to because they are unwilling to give you
innovative feedback in the space because they only know their single
way. It's a two-sided coin. Treat fanboys are evangelists, and not
real technical users with good technical feedback (no matter how
technical they may be), and you will be rewarded. Ultimately, to be a
successful entrepreneur, you have to be willing to take the risk to
fail.
